Privacy Policy


GlitterBrain Psychology Data Privacy Policy

Last updated: 25th February 2026

Hey, you read the small print… us too!

Diving into the details is at the core of GlitterBrain Psychology, and that includes how we handle your data.

For the rest of this document, “we”, “us” or “our” refers to GlitterBrain Ltd, a UK‑based company that acts as the data controller for the personal data described in this policy. This Privacy Policy outlines how we handle your personal data across our website, resource platforms, events, email correspondence, our shop and social media. Your trust matters to us, so if you have any questions, don’t hesitate to email GlitterBrainPsychology@gmail.com

Note: Dr Emma Marie Williams, Principal Clinical Psychologist (HCPC Registration PYL36073) is the Director of GlitterBrain Ltd. However this policy does not relate to any clinical therapy work carried out by Dr Em. Privacy and data protection information for clinical clients is provided directly to those clients before therapy begins. No therapeutic relationship is created through GlitterBrain via the website, email contact, or social-media engagement.

  1. Who are GlitterBrain Psychology

    GlitterBrain Psychology (henceforth referred to under the trading name GlitterBrain Ltd) is a UK-based platform run by healthcare professionals and their support team.We are committed to creating inclusive, evidence-based educational content related to neurodiversity, mental health and well being. We take an edutainment approach in order to engage as many people as possible with our content.

    GlitterBrain Ltd content is for general informational and psychoeducation purposes only. No medical advice is shared on this platform. This information is based on clinical, research and personal experience and is stated as informed opinion rather than fact. It is not possible to provide bespoke advice; therefore it is up to each individual to consider its relevance to them. It is not a substitute for therapy,assessment, medical or clinical advice. If you require personal mental-health or medical support, please contact your local mental health or physical health providers.
  2. Age Restrictions

    By using our website or services, you confirm that you are over 18 years of age. We do not knowingly collect or store personal data from anyone under 18.
  3. What is Personal Data?

    “Personal Data” refers to any information that can identify you directly or indirectly – such as your name, email address, address, voice recording, or IP address. It does not include anonymised data.
  4. What Data we Collect and Why (summary table)

    Type of Data Examples Lawful Basis
    Contact Information Name, email, phone, address Legitimate interest: to respond to enquiries, send updates, send resources
    Client & Purchase Data Delivery/billing address, payment info Contract: to fulfil services/product delivery
    User-Generated Content Voice notes, DMs, emails,written stories, event responses, feedback forms Consent: to fulfil services. Consent can be gained to share anonymised or identifiable content
    Website Usage Cookies, IP address, device type, browser, interactions Legitimate interest: site performance, analytics
    Marketing & Preferences Opt‑ins for email correspondence, competitions, surveys, feedback forms Consent (and legitimate interests only where permitted, for example to contact existing customers about similar products)

    We do not carry out automated decision-making or profiling.
  5. Written Submissions & Shared Content

    We are inspired by the people that engage with GlitterBrain daily. Thank you! When you send us emails, DMs (direct messages), comment on social media, offer event feedback or reviews, you’re consenting to us:

    • Storing and reviewing the content
    • Editing it for clarity or length
    • On occasion permission may also be sought to utilise the information you send us (anonymously or using identifying details with permission) in social or educational content. What you share with us will not be shared without your express permission unless clearly stated. For example, with regards to feedback forms those responding will have agreed that elements of the feedback form may be anonymously shared publicly in our workshops, socialmedia, or promotional content. We will never share names, handles, or identifying details without your explicit permission.

    • You can withdraw your submission at any point before publication by contacting us at GlitterBrainPsychology@gmail.com. Once published, we may not be able to fully remove it from third-party platforms as there are many elements which are outside of our control.
  6. Third-Party Services & Their Privacy Policies

    We work with trusted platforms that may access or process your data. When you leave our website, we encourage you to read the privacy notice of every website you visit. You can read the privacy policies of those we most frequently redirect to here:

  7. Cookies and Tracking

    Cookies are small text files stored on your device when you visit a website. Below is a summary of the types of cookies used and why they are used.

    • a. Essential or “strictly necessary” cookies

      These cookies are required for the website to function. They include:
      • WordPress session, security, and login cookies
      • DreamHost server logs (IP address, date and time, error logs) to keep the site secure and running smoothly
      • Podia session and cart cookies used when accessing downloadable products or courses

    • These cookies cannot be switched off because they enable the core features of the site.

    • b. Functional cookies

      Functional cookies help the website operate more smoothly. Examples include:
      • WordPress preferences (for example, remembering if you dismissed a banner)
      • Podia user-experience cookies that support access to your account or purchased content
    • These are not used for advertising.
    • c. Analytics cookies (Google Analytics)

      We use Google Analytics to understand how visitors use the website so that we can improve content and functionality. Google Analytics collects information such as:
      • which pages are visited
      • how long visitors stay
      • which device or browser is used
      • general location based on IP address (which is anonymised)

    • These cookies are not essential, and visitors can opt out at any time.
    • d. Third-party cookies

      When you click through to external platforms (such as Podia, Amazon or social media sites), those third parties may set their own cookies according to their own privacy and cookie policies. We do not control these cookies and therefore cannot make changes to them.

    • e. How to manage or disable cookies

      You can manage cookies through your browser settings. Every browser allows you to:
      • block cookies
      • delete cookies
      • clear browsing data
      • set rules per website
    • Shortcuts for common browsers:
    • Please note that disabling essential cookies may affect how the site functions.
  8. International Transfers

    Some third-party tools may transfer your data outside the UK/EEA. When they do, we ensure they follow GDPR-standard safeguards, including Standard Contractual Clauses and adequate protection measures.
  9. Data Security

    We take security seriously. Only authorised people can access your data, and only when it is necessary. We use encrypted storage, secure platforms, and conduct regular risk reviews to protect your information.
  10. Data Retention

    We only keep your data for as long as we need it for the purposes described in this notice, or to meet legal, accounting, or reporting requirements. For example, we usually keep:
    • Email marketing data until you unsubscribe or we close our mailing list.
    • Purchase records for up to 7 years for tax and accounting purposes.
    • When data is no longer needed, we delete or anonymise it securely.
  11. Your Rights

    You have rights to:
    • Access your personal data
    • Correct or update it
    • Request deletion
    • Object to processing
    • Withdraw consent

      You can make a request for any of the above at glitterbrainpsychology@gmail.com.

      As stated in section 5, you can request to withdraw your data at any point before publication by contacting us at GlitterBrainPsychology@gmail.com. Once published, we may not be able to fully remove it from third-party platforms as there are many elements which are outside of our control.
  12. Links to Other Sites

    We occasionally share links to external sites. For example social media sites or if you choose to follow a recommended product link this will take you away from the GlitterBrain website. We’re not responsible for the privacy practices of these third party sites, so please check their policies before submitting your data.
  13. Changes to This Privacy Notice

    We may update this notice when needed. The latest version will always be available
    on our website.
  14. Complaints

    If you have questions or concerns about how we use your data, please contact us first at GlitterBrainPsychology@gmail.com and we’ll do our best to resolve them. You also have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner’s Office (ICO): www.ico.org.uk.